1. Introduction
Welcome to KomFirst ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and related services.
By using KomFirst, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our App.
2. Information We Collect
We collect several types of information to provide and improve our services:
2.1 Personal Information
When you register for an account or use our services, we may collect:
- Contact Information: Name, email address, and phone number
- Account Information: Username, password (encrypted), and profile picture
- Business Information: If you register a business, we collect business name, description, category, contact details, address, and related documentation
2.2 Usage Information
We automatically collect information about how you use our App:
- Device information (device type, operating system, unique device identifiers)
- App usage patterns and preferences
- Search queries and browsing history within the App
- Date and time of access
2.3 Location Information
With your consent, we may collect location information to provide location-based services and show you relevant local businesses.
3. How We Use Your Information
We use the collected information for various purposes:
- Provide Services: To operate, maintain, and improve our App and services
- Account Management: To create and manage your account, verify your identity, and provide customer support
- Communication: To send you updates, notifications, and promotional materials (with your consent)
- Business Listings: To display your business information to other users of the App
- Personalization: To customize your experience and show relevant content
- Analytics: To analyze usage patterns and improve our services
- Security: To detect, prevent, and address fraud, abuse, and security issues
- Legal Compliance: To comply with applicable laws and regulations
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With Other Users: Your business information (if you register a business) will be visible to other App users
- Service Providers: We may share information with third-party vendors who perform services on our behalf (hosting, analytics, customer support)
- Legal Requirements: We may disclose information if required by law, court order, or government request
- Business Transfers: In case of merger, acquisition, or sale of assets, your information may be transferred
- With Your Consent: We may share information with your explicit consent
We do not sell your personal information to third parties.
5. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Secure authentication mechanisms
- Regular security assessments and updates
- Access controls and monitoring
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, unless retention is required by law.
7. Your Rights and Choices
You have certain rights regarding your personal information:
- Access: You can access and review your personal information in your account settings
- Correction: You can update or correct your information at any time
- Deletion: You can request deletion of your account and associated data
- Opt-out: You can opt-out of promotional communications
- Data Portability: You can request a copy of your data in a portable format
To exercise these rights, please contact us using the information provided below.
8. Third-Party Services
Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.
9. Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our App, you consent to such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date at the top
- Sending you a notification through the App (for significant changes)
Your continued use of the App after any changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: